OYO launches industry first in-app SOS button: Here is how the feature works
South Asia’s largest, and world’s fastest growing chain of hotels, homes and quality spaces – as part of its pioneering efforts to integrate technology to solve for all areas of guest experience, today announced the launch of its in-app SOS button – a first in the hospitality industry.
The newly launched in-app SOS button feature will enable guests experiencing any emergency situation to not only receive the assistance of the on-ground hotel staff but also benefit from the expertise of a specially trained 24×7 OYO Safety Response Team (SRT) and also initiate a call with local law enforcement authorities. The first phase of the implementation of the app is scheduled to begin in 25 cities with a pilot already running in Gurugram.
OYO is committed to creating multiple touch-points with guests for a safe, convenient and comfortable experience across its 8700+ properties in India. With security, quality, location and price being key considerations for the majority of travellers in the budget to mid-scale segment, OYO aims to help create a perfect space in every place by solving for each of the said considerations through a combination of technology and on-ground interventions.